Privacy Policy
Last updated: January 1, 2025
Our Commitment to Privacy
XAP VPN is built on the fundamental principle that your online activity is your business alone. We are committed to protecting your privacy and ensuring that your personal data remains confidential. This Privacy Policy explains how we handle information when you use our VPN service.
No-Logs Policy
We operate under a strict no-logs policy. We do not track, collect, or store the following:
- Browsing history or destination websites
- DNS queries
- Connection timestamps
- Session duration
- IP addresses (neither source nor VPN-assigned)
- Network traffic content
- Bandwidth usage per session
Information We Collect
To provide our service, we collect only the minimum necessary information:
- Email address (for account creation and communication)
- Payment information (processed by third-party payment providers)
- Aggregate server load statistics (non-identifiable)
- App crash reports (optional, with consent)
Data Security
All data transmitted through our VPN is encrypted using AES-256-GCM encryption. Your account information is protected with industry-standard security measures including encrypted storage, secure access controls, and regular security audits. We use RAM-only servers that cannot store data persistently.
Third-Party Services
We use third-party payment processors to handle transactions. These providers have their own privacy policies and we encourage you to review them. We do not store your full credit card details on our servers.
Your Rights
You have the right to access, correct, or delete your personal information at any time. You can do this through your account settings or by contacting our support team. Upon account deletion, all associated data is permanently removed from our systems.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@xapvpn.com.